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Unable to print from a network printer

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    surferdude
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    #162228

    I have a windows 7 Professional machine which is setup with an HP LaserJet 1020 printer on my network and is shared so that other computers on the network can print to it.

    I am having trouble printing to it from all other machines on the network. It appears that connectivity is fine as I can successfully print test pages from these machines but when trying to print from programs like Microsoft Excel it displays the message that the print job has been sent but nothing comes out.

    I have checked and re-installed the print drivers, restarted the print spooler and tried printing from different programs and machines but with the same result. The machines I’m trying to print from run either Windows XP or 7.

    Could anyone explain what the problem might be and how best to resolve it?

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