Remote Assistance Issue

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    David Smith

    Hi Folks,

    Both machines are using XP Pro sp2 and MSN Messenger 7.5.

    ” Remote Assistance Connection Could Not Be Established”

    In trying use remote assistance as “novice” we get the above error message
    on the “expert” machine and cannot connect to the “novice”.

    Qwinsta cmd on the “novice”to see if RDP is listening gives the message:

    ERROR 1702 getting session names
    ERROR [1702]: The binding handle is invalid

    I deleted and reinstalled Client for Microsoft Networks on the “novice”but
    to no avail. All items on remote tab are checked properly and have been
    unchecked and checked again to make sure they apply/

    Any ideas as what to do next to get this thing working. In reverseing the
    connection attempt everything works fine.

    Thanks for any help…..

    David S>

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