Re-Configure SCOM to Reduce Number of Tickets

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  • #164633

    Hello,
    Currently SCOM is generating ticket for following Alert: Failed to Connect to Computer
    Reason: Due to Network Connectivity entire site is down.

    Need Following Resolution:

    1. Can we configure SCOM to Create Ticket for “Default Gateway” & not for each server in site?
    2. If Not, is there any Readymade solution available to achieve this?
    3. If Not, In which developing Tool we can develop a program/script which will solve the issue?

    Regards,
    Prashant

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