I am running Windows 2003 R2 server into a Dell PowerEdge 1550.
Yesterday, I try to install a new software in the server and after I inserted the media I receive the message “INSERT THE CD IN THE DRIVE UNIT F”
I check the Drive F icon and select EJECT and the CD UNIT WERE OPENED.
Via Control Panel the unit seems working Ok. I clean the lens using a CD cleaner but the problem remain the same.
So I mapped the CD Drive from another computer in the network and I was able to intall the software.
The strange situation is that Today, I try to use the CD Unit on that machine (Not the server) and the same issue arise instead the machine it´s either connected or not connected to the Network.