Printing To Printers On Another Domain

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    UKG
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    #127589

    Hi,

    Firstly, sorry if this is in the wrong section.

    We have a requirement for a user to be able to print to printers that are hosted on a server on a different domain to the one the ‘users’ machine is on. The machine is configured for one domain (which we don’t want to change) and they are based in an office of users on a different domain.

    Now, I am sure there should be a way to get to print to the printers, assuming the printer share permissions are ok, right?

    Currently, the user can add the printers OK, and the status is ‘Ready’ but unable to send print job’s to the printers as they just never appear in the print queue and are not printed out.

    The printer permissions were set to to allow ‘everyone’ print access, we tried changing this so only ‘domain users’ could print, and removed the ‘everyone’ entry, thinking that because his machine is on a different domain, when he add’s the printers it should ask him for authentication? but they just add as normal.

    I have tried to add the printer as a local printer and setting up using TCP/IP port using the printers ip address, this produces a slightly different result when printing, the job hit’s the queue but actually fails to print.

    The user in question can ping the printer in question, and they are using a patched Windows XP SP2 machine on a Win 2003 server domain.

    Anyone have any idea’s on what else we can try, this is quite urgent we get this sorted.

    Cheers in advance. :)

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