I was given a Plextor Storx NAS 500L network storage device to reconfigure for another network in our company. I downloaded the config utility and pdf from the Plextor website. I managed to reset it to the factory default IP and but it asks for a password in order to enter the config utility and the default user and password of admin and root do not work. I am able to access the drive and the files on it but I need to change the IP Evidently it has retained the old password and I don’t know how to reset it. We don’t know who actually configured the device in the first place. Does anyone have any experience with this issue?