Custom Paper Size dissapears in Win7

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    GilfillanB
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    #163942

    Hi All

    I hope that someone is able to assist me on this problem
    I have googled this problem extensively, but have not found a working solution.

    I have a client that recently insisted on upgrading to Windows 7

    They use the Pc to do invoices on Sage Pastel Partner.
    Their invoice paper is a custom size that prints on a Epson FX-890.
    (I do realize that this model is not fully compatible with Win7, but it works)

    What is happening though, is that windows 7 drops the custom paper size intermittently. The longest that it has kept the setting is about a week, sometimes its missing when the start up the following morning.

    Any ideas ?

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