certificate update blows up Exchange 2007 OWA

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    Recently our SSL certificates expired so I contacted GoDaddy to renew them. We own a *.com and a *.net, but the *.net was our first site which my predecessor set up to forward to the .com.

    Our web server is hosted in a data center facility a few miles from our office. That’s where the *.com stuff points. But our mail server sits in our server closet onsite, and there’s supposed to be some kind of forwarding for mail.company.com and mail.company.net to reach our local mail server. i assume that our MX records point to our local office external IP, since I’ve worked more with the external IP’s at the data center for the .com websites.

    After resetting our SSL certificates, we can no longer reach Exchange 2007 OWA. Initial requests to mail.company.com and mail.company.net generate an error related to certificates [this connection is untrusted] whereupon I click “I understand the risks and Add exception.” This brings up a screen which shows “This site attempts to identify itself with invalid information. Wrong Site.” Confirming the security exception, I am then greeted with 404 File or Directory Not Found.

    I have restarted the server, restarted services, reset bindings to certificates, and followed the step-by-step instructions from Godaddy for exporting our SSL certs from the IIS7 site and importing them to our exchange server.

    Instructions I found on the web for rebuilding OWA directories describe processes for using IIS6, but we’re using IIS7. Also, no directories were changed as part of this certificate installation process.

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