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Office 2010 and shared folder access

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    Tomecole
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    #163779

    Hello,
    I have a user who suddenly cannot access MS Office 2010 documents on a shared drive. Yesterday it was fine as it has been forever and today he gets an “access denied” error when he tries to open an Excel or Word document on a shared drive. To the best of my knowledge nothing has changed. This user is not a “fiddler” and normally has no problems.

    He has full permissions on that shared folder, first inherited through the “everyone” object on this “shared” folder and then through specific permissions I gave him on the sub-folder that holds the files in question . From the same location he can open other file types such as .PDF’s, and he can copy and paste the exact same office documents from the shared drive to his PC where he can open them without incident.

    I have gone to different folders inside this shared folder and looked at his effective permissions: full permissions at ever point. It appears to be related to how Office 2010 is handling opening remote files. I have tried going though his normal mapped drive and through UNC paths with the same results.

    I am a little stumped here. Any help would be appreciated.

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