Help needed to remove win32/ransome on Win Vista guest account!

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    Jasmin
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    #159161

    HI,
    I use the guest account on our laptop and yesterday this virus or worm blocked the whole guest account, I believe the virus/worm is called win32/ransome. It shows a white page that says Your laptop as been blocked by the cyber crime police due to visiting a non permitted website, or a website containing child porn, or for storing pirated programs etc To unlock the laptop you have to pay a certain amount in ucash. I haven’t visited any such sites nor stored pirated stuff. obviously its a scam (did a search on it).

    To remove it the only solutions i’ve found so far are through admin account which i don’t have access to nor do i have access to a cd burner so i cant burn any software and try to run them.

    When I log onto the guest account the desktop icons disappears after few seconds. I’ve also tried to access in safe mode but it wont let me get into the guest account without admin password.
    How can i remove this virus/worm without having to access the admin account or run any cd?

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