notsoITMemberSep 06, 2012 at 4:44 pm #159743
A co-worker of mine brought to my attention that he was getting an error in Excel 2007 when he was using the print preview tool. He would simply click on a worksheet with more than one page and then click print preview. After that the print preview screen would show on page one like it should, but when trying to go to page 2 or 3, Excel would crash and give the following error.
I researched the error and found something about a bluetooth add-in that needed disabled, but the computer does not have that add-in to begin with.
I have checked other files using the same method with the same computer and the same error is produced. I also tried on other computers with Excel 2007 and the print preview for the worksheet works fine.
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Application Version: 12.0.6611.1000
Application Timestamp: 4e5d44a0
Fault Module Name: EXCEL.EXE
Fault Module Version: 12.0.6611.1000
Fault Module Timestamp: 4e5d44a0
Exception Code: c0000005
Exception Offset: 00c55a45
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
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