APPCRASH Excel 2007

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    notsoIT
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    #159743

    Hello,

    A co-worker of mine brought to my attention that he was getting an error in Excel 2007 when he was using the print preview tool. He would simply click on a worksheet with more than one page and then click print preview. After that the print preview screen would show on page one like it should, but when trying to go to page 2 or 3, Excel would crash and give the following error.

    I researched the error and found something about a bluetooth add-in that needed disabled, but the computer does not have that add-in to begin with.

    I have checked other files using the same method with the same computer and the same error is produced. I also tried on other computers with Excel 2007 and the print preview for the worksheet works fine.

    Any ideas?

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: EXCEL.EXE
    Application Version: 12.0.6611.1000
    Application Timestamp: 4e5d44a0
    Fault Module Name: EXCEL.EXE
    Fault Module Version: 12.0.6611.1000
    Fault Module Timestamp: 4e5d44a0
    Exception Code: c0000005
    Exception Offset: 00c55a45
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    LCID: 1033
    Brand: Office12Crash
    skulcid: 1033

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