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SharePoint Virtual Summit: Continuing the Rebirth of SharePoint

Learn about the many new features and updates announced at the SharePoint Virtual Summit event that are going to make my, your, and our client’s lives easier, efficient, and fun!

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PC Sales Continue to Free Fall

Despite constant assurances that the PC market will eventually right itself, PC makers sold far fewer PCs in the first quarter than they did a year ago. Researchers from both Gartner and IDC blamed a variety of factors for the ongoing collapse.

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Microsoft’s Cloud Continues to Drive Earnings, The Company Forward

If you needed any (more) evidence that Microsoft’s Cloud platform is the future of the company, for the year ended June 30th, Microsoft smashed earnings expectations with Net Income of $8.9 billion.

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What is the Microsoft Digital Contact Center Platform?

Last Update: Nov 09, 2022

The Microsoft Digital Contact Center Platform is a new customer care solution that the company introduced back in July 2022. It pulls upon Dynamics 365, Microsoft Azure, Microsoft 365, and Nuance AI to provide a full-featured contact center suite. In this article, we’ll explain how the Microsoft Digital Contact Center Platform works and how organizations…

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Spanning Continues to Fight for Office 365 Backups

I don’t consider backups to be a necessity for Office 365, but ISVs continue to offer these products and customers continue to buy, so I chatted with Spanning to find out what’s happening in the Office 365 market, who’s using cloud backups, and why. We also spoke about the challenges that backup vendors continue to have in coping with some of the unique aspects of Office 365.

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Enterprise Agenda: Ransomware Threat Continues to Grow

Ransomware will continue to grow in popularity in 2017 and taking a look back at the past two years, you can see how widespread the attacks have become.

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Microsoft 365 Apps

Outlook on the Web Gets New Contact Management Features

Microsoft has announced new contact management features for its Outlook web app. The latest update brings a new self-updating contact feature that helps enterprise users to keep their contacts updated automatically with shared information from the organization directory. “All the new contacts you add from the people card of a person belonging to your organization…

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Microsoft Earnings: Revenues Up as Windows Continues to Decline

Microsoft on Thursday announced the financial results for its fiscal 2015 third quarter, which ended March 31. The software giant posted an operating profit of $6.6 billion on revenues of $21.7 billion, though the results were negatively impacted by the strong US dollar and ongoing fees related to its acquisition of Nokia’s devices and services…

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Microsoft’s Android Assault Continues as Acer Signs On

Microsoft signed a partnership with Acer that will see Office and other apps preinstalled on the device maker’s phones and tablets. In doing so, Acer joins a lengthy and growing list of device makers that have aligned with Microsoft.

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Chromebook Continues to be a Tiny Slice of the PC Market

The market researchers at Gartner say that sales of Chromebooks–laptops running Google’s Chrome OS instead of Windows–will jump 27 percent in 2015, mostly thanks to the education market.

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