Office 365

Microsoft is working on ways to improve how tenants receive support for Office 365. The problem is that they haven’t told anyone what they or doing or why they are changing the support process. Some good things are happening, but it’s all cloaked in darkness.

In this Ask the Admin, Russell Smith looks at how you can secure Office 2016 macros and VBA code to prevent attacks.

Aidan Finn shows you how to execute Azure Automation runbooks from your phone.

The European Union will introduce the General Data Protection Regulations (GDPR) in May 2018. The intention is to deliver better protection for personal data, which is laudable. Like with many regulations, the problems arise in implementation. Office 365 holds a lot of personal data, so Office 365 tenants must cope with GDPR.

In this Ask the Admin, Russell Smith explains what Outlook Customer Manager is and how it integrates with Office 365.

Microsoft must have been happy with the $18.9 billion run rate they achieved for commercial cloud products in fiscal 2017. But what segment makes the majority of this revenue? Microsoft is not saying, but given the number of Office 365 users, it seems like it is Office 365.

In this Ask the Admin, Russell Smith shows you what you can do with Office 365 Forms.

On August 9, Microsoft launched the Office 365 Groups expiration policy into preview. It expires groups after a set period and helps keep the spread of groups under control. All sounds good, but the new feature needs an Azure Active Directory Premium license, which isn’t so welcome.

The Azure AD team changed the sign-in experience used by services like Office 365 to improve and rationalize it. But things didn’t work out so well as tenants reacted badly to the way Microsoft communicated the change. Or rather, failed to communicate the change.

The Office 365 Admin Center experienced a problem on August 3 when it began to include data from other tenants in its usage reports. It seems like the problem arose in a flawed code change and Microsoft fixed the issue quickly. What’s worrying is what data leaks like this mean in the context of regulations like the EU GDPR.