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The number of phone calls we make has been decreasing globally over the past several years. And there is a growing trend in using text-based messaging solutions, like WhatsApp, for contacting sales and support teams. This post is sponsored by 3CX Omnichannel is a term used within eCommerce and retail to define a business strategy…

Microsoft has started rolling out Windows 10 version 22H2, also known as the Windows 10 2022 Update, to all Windows 10 users. The latest feature update will be rolled out gradually via Windows Update, and the installation process should be pretty quick for users already running Windows 10 21H2 Windows 10 22H2 has been in…

Microsoft has announced a range of new chat and meetings features for Teams at its Ignite 2022 event. The biggest news is that Microsoft plans to release some updates to improve the existing channel experience in Microsoft Teams. For starters, Microsoft is moving the recent posts and compose box to the top of the page,…

Microsoft is getting ready to release a new Microsoft 365 app available for Windows, mobile, and web users. The new app will be an evolution of the existing all-in-one Office app, and it will provide a central hub for launching Office apps, surface shared documents, meetings, and other organizational content personalized for each user. “Microsoft…

Microsoft kicked off its Ignite 2022 conference today, and there’s some big news regarding the Microsoft 365 ecosystem. The company announced the private preview of Microsoft Loop, a new collaborative canvas that lets employees collaborate across Microsoft 365 apps. “The Microsoft Loop app, in private preview, will help teams to think, plan and create together….

Microsoft has announced a new Designer app that provides AI-powered design suggestions to let Microsoft 365 subscribers quickly create invitations, graphics, social media posts, digital postcards, and much more. The new graphic design app is an evolution of the Designer feature that is already available in PowerPoint. “Our cutting-edge AI supercharges your ideas. With Designer,…

Cameo in PowerPoint Live

Back in May, Microsoft started testing a beta version of the revamped Outlook desktop app for Windows (Codenamed “Project Monarch”). The company announced this morning that all Office Insiders enrolled in the Current Channel (Preview) can now opt-in to test the new One Outlook app. The new Outlook client is a web-powered application that is…

Windows 11 Smart App Control is a new feature that Microsoft introduced in Windows 11 version 22H2, also known as the 2022 Update. Smart App Control is a system-level feature that can help to protect your Windows 11 PC by blocking malicious and untrusted apps. In this article, we’ll explain how Windows 11 Smart App…

Back in March, Microsoft started testing a new SMB authentication rate limiter feature in Windows 11 and Windows Server. Now, the company has enabled this feature by default in the latest Windows 11 preview build 25206 for Insiders in the Dev Channel. The Server Message Block (SMB) protocol is a network protocol that lets users…

Microsoft has announced the integration of new apps and services in its Viva employee experience platform. The company is launching today a new app called Viva Pulse that enables team leads and managers to get regular employee feedback directly within Microsoft Teams. “Viva Pulse uses smart templates and research-backed questions to help managers pinpoint what’s…

vCenter Converter, the former physical to virtual (p2V) machine migration assistant that WMware retired in 2019 is set to officially make a comeback later this year. VMware has announced its plans to launch a beta version of its revamped vCenter Converter tool for enterprise customers. Essentially, vCenter Converter is a solution that allows users to…