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Microsoft Announces New AI Sales Agents to Enhance Business Automation
Microsoft has announced two new AI-driven agents designed to automate key business functions in Dynamics 365, enhancing sales efficiency and…
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Microsoft Dynamics 365 Customer Service Gets New Copilot CapabilitiesMicrosoft has introduced new Copilot features in Dynamics 365 Customer Service, improving the way customer service agents interact with their… -
Microsoft Integrates Copilot into Dynamics 365 Field Service App for Frontline WorkersMicrosoft has announced that it’s bringing the Copilot AI assistant to apps used by frontline workers. The company has launched… -
Microsoft Launches Sales Copilot, Teases New Customer Insights ToolsMicrosoft has announced the general availability of its Sales Copilot at Inspire 2023 conference. The company is also bringing new… -
Microsoft Adds New Copilot AI Capabilities to Dynamics 365 ERPMicrosoft has announced new AI-powered Copilot features for Microsoft Dynamics 365 enterprise resource management (ERP) solutions. The new Copilot capabilities…
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Microsoft Dynamics 365 Copilot Brings Generative AI to Business ApplicationsMicrosoft announced this morning a new Microsoft Dynamics 365 Copilot solution. The new AI-powered tool allows customers to automate repetitive…
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Inspire 2022: Microsoft Digital Contact Center Platform Brings New AI Tools to Modernize Customer ServiceMicrosoft launched today the Digital Contact Center Platform, a new flexible and collaborative contact center solution. The new service brings…
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Microsoft Delays End of Auto-Renewals of Legacy CSP SubscriptionsMicrosoft has indefinitely delayed its plans to block auto-renewals of monthly subscriptions that are currently sold by Cloud Solution Providers…
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Build 2022: Microsoft Boosts Data Analytics and Cybersecurity in New Training & CertificationsMicrosoft has unveiled enhancements coming to the Learn platform during its Build 2022 developer conference. The Redmond giant is expanding…
