Microsoft Introduces Copilot Pages and Agents to Streamline Business Collaboration and Automation

Microsoft has started rolling out new Copilot Pages to improve the Business Chat experience for commercial customers. It’s a dynamic and persistent canvas designed to enhance collaboration by allowing users to edit and share AI-generated content with their colleagues.

Microsoft Copilot Business Chat is an AI-powered chatbot experience that launched in December 2023 to facilitate collaboration within enterprise environments. It integrates with Microsoft 365 apps to provide intelligent insights, automate responses, and manage workflows. Users can access the chatbot through Microsoft365.com, Microsoft Teams, and Bing when signed in with a work account.

“Pages takes ephemeral AI-generated content and makes it durable, so you can edit it, add to it, and share it with others. You and your team can work collaboratively in a page with Copilot, seeing everyone’s work in real time and iterating with Copilot like a partner, adding more content from your data, files, and the web to your Page,” said Jared Spataro, CVP for AI at Work.

Getting started with Copilot Pages

To access Copilot Pages, users will need to click the “Edit in pages” button available at the bottom of a Copilot response. This action will create a page and open it next to the chat.

Microsoft expects to make Copilot Pages available to commercial customers later this month. The company is also bringing this feature to the free Copilot users signed in with a Microsoft Entra account in the coming weeks.

Copilot Agents

Last year, Microsoft introduced Copilot Studio to help customers build custom Copilots to automate their business processes. These custom copilots, which are now called “Agents,” are generally available in Copilot Studio.

Microsoft has also released a new Agent Builder experience in Copilot Studio. Users can choose from pre-built agents or create custom ones using the Copilot Studio agent builder within Business Chat or SharePoint. Meanwhile, IT admins can manage the agent catalog through the Microsoft 365 Admin Center.

Microsoft notes that the new Agent Builder experience in Business Chat will become generally available for Microsoft 365 Copilot customers in the next few weeks. This new experience will also be available in public preview in SharePoint in early October.