Graham Morrison is the Microsoft 365 Team Lead at Inforcer, a multi-tenant management platform for MSPs working with Microsoft 365 at scale. He collaborates daily with MSPs to help them improve tenant configuration, security baselines, and data governance across their customer estates.
Most organizations still approach Copilot readiness from a procurement standpoint. They confirm the prerequisites, budget for the per-user add-on, assign licenses, and turn it on. And they assume that once they complete those steps, the hard part will be done. But the hard part hasn’t even started. That’s because Microsoft Copilot uses the access model…