Microsoft Expands Copilot Dashboard to Copilot for Microsoft 365 Customers

Key Takeaways:

• The Microsoft Copilot Dashboard gives administrators an extensive overview of the AI assistant usage, integrated with Viva Insights to drive adoption and measure impact within their organization.
• Microsoft has introduced new settings in the Microsoft 365 Admin Center to let IT admins control access to the dashboard and manage organizational data.
• Microsoft is gradually rolling out the Copilot Dashboard to all Copilot for Microsoft 365 customers.

Microsoft has started the rollout of its Copilot Dashboard for customers with a Copilot for Microsoft 365 subscription. This new tool provides administrators with a detailed, comprehensive view of Copilot AI assistant usage within their organizations.

Microsoft launched its new Copilot Dashboard for commercial customers in April 2024. This tool is integrated with Viva Insights and helps organizations deploy Copilot, drive its adoption, and measure its impact on workplace behavior. The dashboard also provides actionable insights across key areas such as Readiness, Adoption, Impact, and Sentiment.

“Users will now see data for all Copilot license holders, not just those users with a Viva Insights license. By including every employee with a Copilot license in the analyzed population, organizations gain a better understanding of the workforce to make data-driven decisions that support AI transformation,” Microsoft explained.

Microsoft 365 Admin Center gets new Copilot Dashboard settings

Microsoft has also consolidated all Copilot Dashboard settings for the Global Administrator within the Microsoft 365 Admin Center. The new settings allow IT admins to control who can access the dashboard, upload organizational data, and manage a list of non-Copilot users. Moreover, administrators can create an exclusion list, upload aggregated survey data, and adjust the minimum group size for generating insights.

Microsoft will gradually roll out the Copilot Dashboard to all Copilot for Microsoft 365 customers over the next few months. Currently, this tool is available for businesses with more than 100 Copilot for Microsoft 365 licenses or 10 premium Viva Insights licenses.

Meanwhile, smaller companies with less than 10 Copilot for Microsoft 365 subscriptions will continue to have access to a limited Copilot Dashboard with tenant-level metrics. Microsoft plans to extend availability to organizations with fewer than 100 licenses later this year.

Microsoft notes that customers who want advanced Copilot reporting capabilities should use Viva Insights. The service lets administrators pull usage data over 28 days and third-party data such as customer service and sales performance KPIs. They can use custom organizational attributes to filter and group as well as build custom views or dashboards and dynamically change dates.