In today’s Ask the Admin, I’ll show you how to perform advanced customization of a Microsoft management console (MMC) by adding a taskpad.
In Create Custom MMC Consoles for Managing Windows Server on the Petri IT Knowledgebase, I showed you how to create a custom MMC to get quick access to all the tools you use on a regular basis in one console. But MMC aren’t always ideal for help desk staff because they can be complicated to navigate.
Active Directory Users and Computers (ADUC) gives users a complete view of the directory, even if the logged in user doesn’t necessarily have full access to all the objects. But taskpads allow IT to create highly customized MMCs where help desk staff get targeted access to the operations they’re allowed to perform. If we combine this with the ability in Active Directory (AD) to delegate permissions, we get better security and usability.
For more information about delegating control in AD, see Delegate Permission to Reset AD User Account Passwords on Petri.
In the instructions that follow, I’m going to create a taskpad view that allows help desk staff to create a new AD user account when they click on the domain in ADUC. You’ll need to perform the tasks below on a device that has the Active Directory GUI management tools installed.
Now let’s add some tasks to the taskpad.
It’s also possible to run scripts, start a program, or navigate to a taskpad for a tree item in the MMC favorites list.
To see the taskpad that you’ve just created, click your domain in the right pane and a link to create a new user account will appear to the left.
In this article, I showed you how to create a simple taskpad view in a Microsoft management console.