IT Knowledgebase Articles

Verifying Administrator Access to Office 365 User Content

Last Update: Sep 04, 2024

Office 365 Administrators have many ways to access user data. It’s important to set up a policy to control and then verify that access. If you don’t, your administrators might be looking into Exchange mailboxes, SharePoint, and OneDrive without oversight. And that would be a bad thing.

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Everything You Need to Know About Azure Infrastructure – August 2018

Last Update: Sep 04, 2024

Aidan summarizes what’s been going on in Azure IaaS in August, and I’ll also discuss a few features and services that you might have missed or forgotten about.

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An IT Pro’s Opinion of Using the Surface Pro

Last Update: Sep 04, 2024

In this opinion post, Aidan shares what my experience of owning and using a Surface Pro for work has been like over the last six months.

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Proving that Teams Retention Policies Work

Last Update: Sep 04, 2024

You can create an Office 365 retention policy to process Teams channel conversations and personal chats, but how do you prove that the policy is working? As it turns out, the only way is by checking the mailboxes where Teams stores compliance items and the statistics generated by the Exchange Online Managed Folder Assistant.

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Backing Up Files with Azure File Sync

Last Update: Sep 04, 2024

Aidan explain’s how you can back up folders & files that have been synchronized and/or tiered to the cloud with Azure File Sync.

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Understanding Windows Server 2016’s Disaster Recovery Features

Last Update: Sep 04, 2024

If you are running Windows Server 2016, you already have a robust set of DR tools at your disposal but the question is, are you utilizing them?

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Restoring Files with Azure File Sync

Last Update: Sep 04, 2024

Aidan shows you how to restore files that were synchronized to the cloud, using Azure File Sync, and backups up using Azure Backup.

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Using Office 365 IM Conversation Records for eDiscovery

Last Update: Nov 19, 2024

Teams and Skype for Business Online both capture IM conversation records that can be found by Office 365 eDiscovery (content) searches. All of which is good, but if you ever get around to performing eDiscovery and need this information, you’ll find that Skype for Business Online conversation transcripts are easier to use than the individual copies of conversation contributions captured by Teams.

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Adding a 0 to the 3-2-1 Rule

Last Update: Sep 04, 2024

We are all familiar with the 3-2-1 data recovery rule but as the technology modernizing, it’s time to modernize how we think about data storage.

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Install and Configure Puppet 5 Part 2: Set Up Puppet

Last Update: Sep 04, 2024

In the final part of this two-part article, Russell shows you how to install Puppet 5 on Red Hat Linux.

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