Microsoft 365 Apps to Receive Security Updates on Windows 10 Until 2028
Microsoft extends Microsoft 365 support on Windows 10 until 2028, but urges users to transition to Windows 11.
Key Takeaways:
- Microsoft 365 apps will continue receiving security updates on Windows 10 until October 10, 2028.
- Users will be able to raise support issues, but only limited troubleshooting help will be provided.
- Microsoft urges users to transition to Windows 11 for full support on Windows 10 PCs.
Microsoft has announced it will continue supporting Microsoft 365 apps on Windows 10 through October 2028, offering users a longer transition period. The company detailed in a support document that Microsoft 365 subscribers will keep receiving security updates for these apps until October 10, 2028.
After October 14, customers with an active Microsoft 365 subscription will still be able to report support issues for their apps on Windows 10 PCs. However, Microsoft will only offer basic troubleshooting, and technical workarounds may be limited or unavailable.
Whether or not users have Extended Security Updates (ESUs) for Windows 10, they won’t be able to report bugs or request new features for Microsoft 365 apps. Users will need to upgrade to Windows 11 to receive full support, including feature updates and bug fixes.
“Although apps such as Word will continue to work after Windows 10 reaches end of support, using an unsupported operating system can cause performance and reliability issues when running Microsoft 365 Apps. If your organization is using Microsoft 365 Apps on devices running Windows 10, those devices should move to Windows 11,” Microsoft explained.
The Road Ahead: Transitioning from Windows 10 to Windows 11
Microsoft will officially end support for Windows 10 on October 14, 2025. To help with the transition, it will offer Extended Security Updates (ESUs) for up to three years to commercial customers and for one year to consumers. ESUs will cost businesses $61 per device in the first year, with the price doubling each year. Microsoft strongly advises users to plan their move to Windows 11 instead of expecting a deadline extension.
However, it’s important to note that a majority of organizations and consumers are still using Windows 10. According to Statcounter, Windows 10 currently holds 53% of the global Windows desktop market, while Windows 11 accounts for 44%. It remains to be seen whether these customers will be able to complete the migration to Windows 11 before support for Windows 10 officially ends, especially given the challenges related to hardware compatibility and upgrade costs.
Rabia has a master's degree in Software Engineering and she has years of experience writing professionally about Microsoft products and other technologies. Rabia has also written for OnMSFT.com as well as Windows Report. She is always up to date on t...
