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Cloud Computing

How to Configure an iPhone for Microsoft BPOS Exchange Online Email

One of the great things about Exchange Online and the Microsoft Business Productivity Online Suite is that it works seamlessly with nearly any Smartphone.  This guide will show you how to connect your iPhone to BPOS.

How to Connect an iPhone to BPOS

The iPhone 3G, 3GS, or 4 can be used to connect to BPOS as long as it is running iOS 4.0.1 or newer. This procedure can also be used for the iPod Touch, with the same iOS requirements.

The iPhone only supports a single Exchange Account. If you already have configured your iPhone to connect to an Exchange server, then you’ll need to delete your old account settings before you can add your BPOS Exchange account.

Note that when you delete an Exchange account, any mail or data on your phone for that account will be removed.

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To delete your old Exchange settings from your iPhone:

1. On your iPhone, touch the Settings icon, then go to Mail, Contacts, Calendars..

2. Touch the account that you wish to delete. This will open up the Exchange Account settings window.

3. Touch the Delete Account button. A confirmation box will pop-up – if you’re sure you with to proceed then touch the Delete Account button again to confirm.

To add a new Exchange connection to BPOS:

1. On your iPhone, touch the Settings icon, then go to Mail, Contacts, Calendars..

2. Choose Add Account.

3. From the Add Account screen, choose Microsoft Exchange.

4. On the Exchange screen, touch the Email box, and enter your Email address, which will be something like [email protected]. In this example, it’s [email protected]

5. The Domain box can be left blank.

6. Next, touch the Username box, and enter your email address again.

7. Then, touch the Password box and enter your BPOS login password.

8. Enter a description in the Description box if you want, by default it should read “Exchange.”

9. Tap Next, and your iPhone should begin verifying your account details.

10. Once the iPhone accepts your account details, a Server box will appear. You’ll need to enter the mobile device URL for your region.

  • For North America the URL is
  • For Europe the URL is
  • For Asia the URL is

A full list of URLs can be found here. Don’t enter the https:// prefix in the server field – just the server host name.

11. Touch Next, and your iPhone will begin verifying information. You may receive a message about Verifying Certificates – if so just click Accept.

12. On the next screen, choose which information you’d like to synchronize to your phone – Mail, Contacts, or Calendars, or all three, then touch Save.

13. Exit the Settings panel, then touch the Mail icon to test it out. If you’ve entered your information correctly then you should be able to see your BPOS inbox. If so, then congratulations! You’ve successfully connected your iPhone to BPOS.


  1. On the Mail, Contacts, Calendars screen, tap Add Account.
  2. On the Add Account screen, tap Microsoft Exchange.If you already have an Exchange account on your iPhone, you must delete the first account before you can add this one.
  3. On the Exchange screen, tap the Email box, and then type your e-mail address.The address should take this form: [email protected].
  4. Tap the Username box, and then type your e-mail address again.Use the complete e-mail address you typed in step 5.
  5. Tap the Password box, and then type your password.
  6. Tap the Description box, and then type a description for the account.By default, the Description box is filled automatically with your e-mail address. You can overwrite this if you want a different description.
  7. Tap Next.The iPhone begins verifying the account information. If you receive a Verify Certificate message, tap Accept.
  8. Tap the Server box, and then type the mobile device URL for your company region. Do not include the https:// prefix with the mobile device URL. For a list of mobile device URLs by region, see URLs for Microsoft Online Services.
    If you are not sure which URL applies to your region, open the Sign In application, click the Microsoft Office Outlook Web Access link, and then look at the URL in the browser Address bar. If your Outlook Web Access URL has “apac” or “emea” in it, use the corresponding mobile device URL. If your Outlook Web Access URL has no region code, use the Mobile Device URL for North America.
  9. Tap Next.The iPhone begins verifying the new information. If you receive a Verify Certificate message, tap Accept.
  10. Select the information you want to synchronize, and then tap Done.

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