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Author: Damian Flynn

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Creating Service Manager Portal Offerings

May 13, 2014 by Damian Flynn

Need some help with service delivery? Learn how to create custom Service Manager portal offerings and scope these to specific user groups in this post.

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What Are Virtual Machine Manager Service Templates?

May 07, 2014 by Damian Flynn

Want to understand how a cloud can help scale applications at will? Check out this intro to learn how Virtual Machine Manager service templates for more!

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What Is System Center Advisor?

May 05, 2014 by Damian Flynn

Check out Microsoft's free online service System Center Advisor. Get to know how it works and about its architecture and integration with Operations Manager.

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What Are Service Manager Configuration Items?

Apr 30, 2014 by Damian Flynn

In this quick overview learn what configuration items can do for you, as well as how to create a configuration item in Service Manager.

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Documenting System Center 2012 – Orchestrator Workflows

Apr 22, 2014 by Damian Flynn

Learn to document your System Center 2012 - Orchestrator flows using the free Orchestrator Visio and Word Generator tool. Find out how in this post!

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How to Connect Service Manager 2012 to Operations Manager 2012

Apr 21, 2014 by Damian Flynn

In this post, discover the steps to establish the configuration item synchronization between Operations Manager and Service Manager to extend the CMDB.

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Get Reviewer Details from System Center Service Manager

Apr 16, 2014 by Damian Flynn

The inbox Service Manager activities in Orchestrator are limited. Learn to leverage PowerShell to create an activity that will enhance your inbox offerings.

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System Center Service Manager PowerShell Module and SMLets Module

Apr 14, 2014 by Damian Flynn

Did you know System Center Service Manager had two PowerShell modules? Learn more about the differences between the modules and what they can do for you!

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How to Connect Service Manager 2012 to Configuration Manager 2012

Mar 26, 2014 with 2 Comments by Damian Flynn

Service Manager has the ability to import data from both Configuration Manager 2007 and 2012. Learn to establish this connection in this easy how-to!

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Use System Center 2012 – Orchestrator to Update Service Manager Action Logs

Mar 24, 2014 with 1 Comment by Damian Flynn

Learn how to update the action log of an incident in Service Manager using System Center 2012 Orchestrator in this handy how-to article.

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Enabling System Center Service Manager for Asset Management

Mar 19, 2014 with 2 Comments by Damian Flynn

Add IT Asset Management (ITAM) functionality to your Service Manager 2012 R2 ITIL system

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Using Orchestrator Health Checker to Troubleshoot Runbooks

Mar 17, 2014 with 3 Comments by Damian Flynn

Are your System Center - Orchestrator runbooks out of control? Find out more about how Orchestrator Health Checker can help!

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Upgrading Configuration Manager 2012 SP1 to R2

Mar 12, 2014 with 3 Comments by Damian Flynn

In part 2 of this series, find out how to perform an update to Configuration Manager 2012 R2 from Configuration Manager 2012 SP1.

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Preparing to Upgrade to Configuration Manager 2012 R2

Mar 10, 2014 with 1 Comment by Damian Flynn

Discover how to prepare your production implementation of an upgrade to Configuration Manager 2012 R2.

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System Center 2012 Configuration Manager Deployment Architectures

Mar 05, 2014 with 3 Comments by Damian Flynn

Can you name the five System Center 2012 Configuration Manager (SCMM) server templates? Check out this informative overview!

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