IT Knowledgebase Articles

AWS (Amazon Web Services)

What is AWS Lambda?

AWS Lambda is an event-driven, serverless compute service offered by Amazon Web Services (AWS). It enables developers to run code in response to events without having to manage the computing resources and infrastructure needed to run these applications. In this article, I’ll explain how AWS Lambda works and detail the best use cases for this…

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Outlook – 1

How to Import PST Files to Office 365

Last Update: Jul 24, 2023

As an IT pro, the process of exporting users’ mailboxes to PST is rather straightforward. However, importing PST email and calendar items into new mailboxes can be tricky. In this article, I will detail how to import PST files to Office 365 using either Outlook or the Microsoft Purview Compliance portal and Azure AzCopy. How…

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Datacenter networking servers

The Ultimate Guide to Web Application Firewalls (WAF)

Last Update: Mar 25, 2025

An often-overlooked element of security is the Web Application Firewall (WAF), especially in cloud computing. In this article, I explain what a WAF does, the different kinds of WAF, and I discuss why you should deploy one or more WAFs in your architecture. What is a Web Application Firewall (WAF)? A Web Application Firewall, often…

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Microsoft 365 Apps

How To Block Senders in Office 365 – o365 Block Sender Guide

Last Update: Jun 08, 2025

There are quite a few methods IT Pros can use to block malicious and harmful emails from flowing into their organizations. Similar to my previous post on adding a whitelist email address or domain to your Microsoft 365 settings, I’m going to detail different methods to block senders in Officer 365 and offer some commentary…

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Security

The Role of Identity Threat and Detection Response in Zero Trust Security

Last Update: May 10, 2024

I recently spoke to Sean Deuby, who is Principal Technologist at Semperis and an Identity expert. Sean told me about the importance of protecting identities in the current landscape and how Identity Threat Detection and Response (ITDR) is a critical component of the Zero Trust security model. The emergence of cloud computing and the shift…

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Outlook – 1

How to Get Started With Exchange Online Archiving

Last Update: Aug 11, 2023

Microsoft Exchange Online Archiving allows you to alleviate issues your users run into when their mailboxes approach their allocated quota. As an IT admin, Exchange Online Archiving is a really powerful tool that should not be overlooked. In this article, I’ll examine why archiving is necessary and how to enable Exchange Online Archiving to help…

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Windows

SQL Server Essentials: Installing SQL Server Management Studio and Azure Data Studio

Last Update: Oct 04, 2023

Microsoft’s SQL Server Management Studio (SSMS) is the primary tool for working with SQL Server databases. In this article, I’ll guide you through the steps you need to follow to download and install SQL Server Management Studio on your PC. What is SQL Server Management Studio? SQL Server Management Studio provides an integrated environment that…

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In The Loop thumbnail

UnplugIT Episode 2 – In The Loop

Last Update: Jun 16, 2023

In this episode, I sit down with Microsoft MVP, Darrell (As A Service) Webster where we deep dive into Microsoft Loop. Microsoft Loop is free, a real time collaboration app that makes simple tasks like agendas, polling and more across Teams, Outlook, Whiteboard and easier and considerably more engaging. From understanding the difference between a…

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Outlook – 1

How To Export An Office 365 Mailbox To PST Files: A Complete Guide

Last Update: Jun 06, 2025

Microsoft has modified the procedures for IT Pros and Exchange Administrators to export mailbox items to a PST file. In an on-premises Exchange Server environment, it is quickly done from the Exchange Admin Center (EAC). However, in Office 365, it’s a little more complicated. Actually, it’s rather involved. Fear not – In this guide, I’ll…

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PowerShell

How to Connect to Exchange Online Using PowerShell

Last Update: Mar 04, 2026

Exchange Online PowerShell is a command-line tool that allows you to manage your Exchange Online mailboxes and users. It can be used to perform a variety of tasks, such as creating and managing mailboxes, configuring mail flow rules, and managing user permissions. In this guide, we’ll show you how to install and connect to Exchange…

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