IT Knowledgebase Articles

Microsoft 365 is the productivity backbone for many organizations, but it doesn’t include a ‘complete’ backup solution out-of-the-box. Microsoft has improved the native story with Microsoft 365 Backup and Microsoft 365 Backup Storage, but third-party backup solutions remain important because they often cover more workloads, offer richer retention and recovery options, and provide additional data…

Although the Microsoft Edge browser’s default search engine is set to Bing, you can configure Edge to use a different search engine such as Google, DuckDuckGo, or Yahoo. How to change the default search engine in Microsoft Edge To change the search engine: It’s worth noting that the step-by-step instructions featured here apply specifically to…

Moving from a hybrid IT environment to a fully cloud-based architecture is a transformative journey for many organizations. This shift, driven by evolving business requirements and technological advancements, can unlock new levels of agility, scalability, and efficiency. Why cloud-only makes sense for Microsoft 365 organizations Most organizations running Microsoft Entra ID, Microsoft 365, Intune, and…

Microsoft Entra ID is now the identity control plane for many organizations, but managing Entra ID well is no longer just about creating users, assigning groups, or enabling multifactor authentication (MFA). Identity teams are dealing with hybrid Active Directory (AD), Microsoft 365, SaaS apps, privileged access, contractors, lifecycle automation, audit evidence, service accounts, and identity-based…

Quick answer: the Windows Memory Diagnostic Tool is a built-in Windows tool for checking RAM for possible memory errors. Run it if a PC is repeatedly crashing, freezing, restarting unexpectedly, or showing blue screen errors. If it reports memory errors, treat the result seriously. If it reports no errors, do not assume RAM is definitely…

That’s Microsoft 365 Copilot, and it’s working exactly as designed and exposing IT’s dirty little secret: We haven’t spent enough time managing data. The practical answer is not to delay Microsoft 365 Copilot rollout forever or pretend permissions can be fixed manually across a mature tenant. IT should first restrict Copilot discovery from the obvious…

Numerous high-profile breaches in recent years have highlighted a critical weakness in enterprise security. The 2025 M&S ransomware attack lost the UK retailer around £300 million ($397 million) in operating profit. Two years earlier, MGM Resorts reported losses of more than $100 million after attackers caused widespread outages across its Las Vegas properties. A common…

Talk about AI and agents has swept the tech industry for the better part of a year, and organizations have shifted from “how can we leverage AI” to “how can we control it.” Microsoft now steers agent integration through Entra Agent ID and Copilot Studio, and vendors like Anthropic are moving the same way with…

Does your Microsoft Defender configuration still match what you deployed six months ago? If you manage endpoint security for a Windows environment, there is a reasonable chance the answer is no. And there is an even more uncomfortable chance that you have no reliable way to find out. This article examines why Microsoft Defender configurations…

I recently sat down with Brian Alvey, CTO of WordPress VIP. We chatted about how WordPress has evolved from a blogging platform into a critical piece of enterprise infrastructure, powering some of the world’s most demanding, high-traffic websites. “We host the biggest and most important WordPress websites on earth… and we have to make sure…