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When working with Microsoft Exchange you have a variety of different collaboration mailbox options to consider. You can create a mailbox and share it with others so that you can collaborate through the mailbox with those who have delegated permissions. Public folders, an Exchange staple for as long as I can remember, are still used for collaboration. However, by adding SharePoint into the mix, we now have the ability to create a new collaboration mailbox called a site mailbox.
Site mailboxes are designed for sharing among team members. However, members from outside of your organization will not be able to make use of a site mailbox, although anyone will be able to email the address associated with it. Persons within the default owner’s group or default member’s group for the site (folks with Contribute permission) can use the site mailbox so you want to keep that in mind when using one.
Also, the site mailbox will take its name from the team site that it is a part of, so make sure you have this set up just the way you want it before moving forward. This is especially important since you cannot change the email address for a site mailbox after it has been created.
Now we are ready to get started with creating a site mailbox:
Adding the Site Mailbox app to the site. (Image Credit: J. Peter Bruzzese)
Setting up the site mailbox. (Image Credit: J. Peter Bruzzese)
The newly-created site mailbox. (Image Credit: J. Peter Bruzzese)
With your site mailbox setup there are only a few more quick steps to share it with other people:
Sharing your site mailbox with others. (Image Credit: J. Peter Bruzzese)
Any site member can check to see who in the organization has access to the mailbox.
The Options setting in the Outlook Web App. (Image Credit: J. Peter Bruzzese)
Drilling down to find options for your site mailboxes. (Image Credit: J. Peter Bruzzese)
You should now be all set to begin using your site mailbox. As you and your team use it more and more, I think you will see why it is quickly becoming one of the more popular collaboration features in Office 365. While setting these up with on-premise servers can be a bit more complicated, doing it through Office 365 is much easier.
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