- Microsoft’s upcoming update will allow IT admins to retain real-time telemetry data for Teams meetings for up to seven days.
- The new feature is designed to help IT admins detect and resolve call quality issues.
- This update will start rolling out to Microsoft Teams Premium subscribers in late October.
Microsoft is set to enhance how organizations harness real-time data during Teams meetings with an upcoming update. The Real-Time Analytics feature will enable IT administrators to retain telemetry data for up to seven days, empowering them to swiftly detect and address call quality issues.
In Microsoft Teams, Real-Time Analytics allows IT administrators to view details about meetings for each end user. It also provides insights about audio, video, content sharing, devices as well as network-related issues in both scheduled and Meet Now meetings. These details make it easier for IT admins to detect potential issues, and take action to remediate them during ongoing meetings.
Currently, IT admins need to manually enable the setting to capture the real-time telemetry data for in-progress meetings in the Teams admin center. With the upcoming update, the Real-Time Analytics feature will store the telemetry data by default for all users for up to seven days.
“In the current public preview, Real-time telemetry is only stored for users when administrators explicitly subscribe (go to user’s meeting history and click on specific meeting) to it during ongoing meetings. This prevents admins from troubleshooting the issue if the meeting is already over and telemetry is not captured explicitly,” Microsoft explained in a message on the Microsoft 365 message center.
Microsoft plans to begin rolling out this update in late October, and it’s expected to be generally available in mid-November. However, it’s important to note that the feature will only be available for Microsoft Teams Premium subscribers.
In case you missed it, Microsoft is also getting ready to launch a new Teams client for macOS. The company claims that the new experience is two times faster and consumes 50 percent less memory as compared to the existing Microsoft Teams desktop application. The new Microsoft Teams client will be available on Mac devices running macOS Big Sur (11) or higher.