Microsoft Now Provides Email Alerts About Known Issues for Windows Admins

Published: May 04, 2023

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Microsoft has released a new email alerts feature that should make it easier for IT admins to keep track of known issues in Windows PCs. The highly requested feature enables administrators to sign-up for email notifications about Windows bugs via Microsoft 365 admin center.

Essentially, known issues are problems that impact the user experience, security, and performance of different versions of Windows. Up until now, Microsoft used to provide information about known issues affecting Windows 11/10 and Windows Server 2022 on the Windows release health dashboard. However, IT admins often do not have sufficient time to keep up with any new announcements on the page.

How does the Windows email alert feature work?

According to Microsoft, the email alerts feature will enable eligible IT admins to receive email notifications for Windows update-related issues. These include changes in issue status, new workarounds as well as resolutions.

“The notification body will include the full content published about the issue in the Windows release health section of the Microsoft 365 admin center. With a quick glance, you’ll be informed of the status of the issue, as well as versions affected. You’ll find links to view the message in the admin center,” Microsoft explained.

Windows known issue email alerts

How to subscribe for Windows known issue email alerts

Microsoft says that users will need to sign-up for email notifications about known Windows issues by following these steps:

  • Go to Windows release health in the Microsoft 365 admin center.
  • Select Preferences >> Email and click “Send me email notifications about Windows release health.”
  • Provide the email address and Windows versions to receive the notifications.
  • Finally, click the Save button. However, it may take up to 8 hours to apply the changes.

Microsoft notes that users will receive only one email alert in the event that an issue affects multiple versions of Windows. This means that IT admins can sign-up for multiple Windows versions without worrying about getting duplicate emails.

Overall, the new email alerts feature should help IT Pros to make well-informed decisions regarding Windows update deployments within their organizations. Currently, it’s only available for customers with Windows 11 Enterprise E3/A3, Windows 11 Enterprise E5/A5, Windows 10 Enterprise E3/A3, Windows 10 Enterprise E5/A5, Microsoft 365 Enterprise E3/A3/F3, and Microsoft 365 Enterprise E5/A5 subscriptions.

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