Key Takeaways:
- Microsoft is discontinuing support for the Remote Desktop app for Windows.
- Microsoft will block access to certain services on May 27.
- Users are urged to transition to the new Windows app.
Microsoft has announced plans to drop support for its Remote Desktop app for Windows on May 27, 2025. The company has urged customers to switch to the new Windows app to ensure seamless remote access without disruptions.
Microsoft’s Remote Desktop app for Windows allows users to control a remote PC from another device. It’s particularly useful for accessing files, applications, and network resources on a remote Windows device. This app is available across all platforms, including Windows, macOS, iOS, and Android.
“Connections to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box via the Remote Desktop app from the Microsoft Store will be blocked after May 27, 2025. For all other users, the Remote Desktop app will no longer be supported,” Microsoft explained.
Microsoft announced the general availability of its new Windows app in September 2024. This app allows users to connect to Windows 365, Azure Virtual Desktop, Remote Desktop, Remote Desktop Services, Microsoft Dev Box, or an individual Windows PC.
Users can customize the app’s interface with customizable home screens, multi-monitor support, and dynamic display resolutions. The Windows app offers enhanced work experiences such as easier account switching, device redirection, and Microsoft Teams optimizations.
New Windows App to take over Remote Desktop features
Microsoft confirms that the Windows app currently does not support connections to remote desktops or Remote Desktop Services. However, these features will be added in the future. In the meantime, users should use Remote Desktop Connection for remote desktops and RemoteApp and Desktop Connection for remote desktop services.
Microsoft advises IT administrators to help users transition to the new Windows app by encouraging its adoption within their organizations. Additionally, admins should update internal resources, including help desk documentation, administrative materials, and user guides, to reflect this change.