Microsoft is reportedly planning to integrate OpenAI’s ChatGPT technology into its Office applications. A new report from The Information suggests that the new AI-powered features will allow users to automatically generate text with natural language prompts in Outlook, Word, and PowerPoint.
OpenAI first made its ChatGPT tool available for public testing back in November 2021. It’s a natural language processing service that lets users have human-like conversations and generate answers across a variety of topics. Some people have also used it to create cover letters, resumes, college essays, poems, and lyrics. However, OpenAI has acknowledged that ChatGPT sometimes tends to generate inaccurate information.
A separate report published last week claimed that Microsoft is collaborating with OpenAI to bring ChatGPT capabilities into Bing search. Now, The Information reports that the company has already leveraged OpenAI’s text-generating GPT model to improve the autocomplete feature in Microsoft Word. Microsoft has also incorporated this technology to enhance the search results in Outlook.
“Microsoft has worked on incorporating OpenAI’s language-understanding model, GPT, to provide more useful search results when Outlook email customers look for information in their inboxes,” The Information explained. “For instance, GPT can figure out what emails the customer might be searching for even if they don’t type the exact keywords that are in the relevant emails, two people with direct knowledge of the plan said.”
Interestingly, Microsoft also analyzed how OpenAI’s GPT technology could be used to enhance suggested replies in emails. It should also help recommend changes to improve the readability of Word documents.
However, it remains to be seen if or when Microsoft plans to begin rolling out ChatGPT capabilities to its Office apps. Do you think these changes could help Microsoft grow its market share and affect Google’s business model? Sound off in the comments below.