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IT Admins Can Now Monitor Microsoft 365 with New Service Health Dashboard

Rabia Noureen

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Microsoft 365 Apps

Microsoft has launched a new Health dashboard in public preview for small or medium-sized organizations. The software giant says that the dashboard is designed to provide IT Pros a complete view of the health status of Microsoft 365 apps and services.

The Microsoft 365 Health dashboard lets customers view insights about the service status, software update status, as well as security compliance. It also shows critical alerts about general service incidents and billing issues.

“The dashboard is designed to do more than show the health status of cloud services—it gives you a full picture of the health of your environment. You can see how well your organization is keeping desktop software up to date, following best practices for security, and using the products you’ve paid for,” Microsoft explained.

Microsoft 365 Health dashboard

Microsoft 365 Health dashboard shows usage data, recommended actions & more

In addition to critical alerts, the Service health and usage section on the Health dashboard shows the current service health status, the average daily usage, and license utilization of each Microsoft 365 service.

There is also a Microsoft 365 app updates section that makes it easier for IT admins to ensure that all Office apps such as Excel, Word, and PowerPoint are up to date. It can help to protect enterprise devices from security vulnerabilities.

Moreover, the Health dashboard offers recommended actions to address various issues. Specifically, IT Pros can use the recommendation cards to turn on multi-factor authentication, enable monthly updates for Office, and share OneDrive training with employees.

According to Microsoft, a link to the new Dashboard menu option will appear in the Health section of the Microsoft 365 admin center in the next few weeks. However, IT admins can get started today by heading to the Health Overview page. Keep in mind that this page is only accessible to users with Global admin or Global reader permissions.

Going forward, Microsoft plans to improve the Health dashboard to cater to the needs of larger organizations and add support for more admin roles. The company encourages customers to provide feedback by heading to the Feedback link available on the page.

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