IT Knowledgebase Articles

Businesses everywhere are scrutinizing every new tech expense and Microsoft’s AI-powered Copilot is no exception. Despite the hype around artificial intelligence transforming the workplace, many organizations are pressing pause on rolling out Microsoft 365 Copilot to all their employees. In fact, Microsoft recently revealed that only about 3% of Microsoft 365 users have chosen to…

In this article, I’ll show you how to change passwords for Active Directory users. Passwords are still the primary method of authenticating users in most Active Directory (AD) environments. Although modern identity solutions increasingly rely on multifactor authentication (MFA) and even passwordless technologies, legacy usernames and passwords remain the precarious method in enterprise workflows. Changing…

Designing a sound Organizational Unit (OU) structure in Active Directory is crucial for an efficient and secure IT environment. A well-planned OU hierarchy makes it easier to find objects, assign administrative permissions, and apply Group Policy Objects (GPOs) consistently. But there’s no one-size-fits-all design. Following best practices from Microsoft and experienced Active Directory admins will…

Microsoft AI Shell brings an AI‑assisted, conversational experience to your terminal. It runs as a standalone CLI (aish) or as a sidecar in Windows Terminal/PowerShell/iTerm2 (macOS), where it can suggest commands, fix errors, and even insert code directly into your shell. It ships with AI agents for Azure OpenAI (GPT‑4o) and Copilot in Azure, with…

The rise of AI agents is forcing a fundamental rethink of enterprise security. Agents are autonomous, task-oriented digital workers that are no longer confined to experimental labs or niche use cases. Agents are being embedded into Microsoft 365, Windows, and Azure, where they draft emails, summarize meetings, automate reports, and interact with data on behalf…

One of the mechanisms Microsoft uses to enable or restrict Active Directory (AD) capabilities in Windows Server is the concept of Active Directory functional levels. Windows Server introduces stronger security, improved performance, better manageability, and increased functionality in Active Directory for each new version of the server operating system. Functional levels determine which AD DS…

There’s a growing disconnect between how organizations talk about Microsoft Copilot and how they measure it. Executives want productivity outcomes. IT wants operational clarity. Users want help with daily tasks. But somewhere along the way, too many businesses fall into the trap of using “usage” as a proxy for “value.” The truth is simple: Using…

“It’s the data, stupid.” That’s how Tim Freestone, Chief Strategy Officer at Kiteworks, sums up the pivotal shift underway in cybersecurity today. In a recent interview about Kiteworks’ 2025 Data Security and Compliance Risk Report, Freestone and colleague Patrick Spencer explained to me that companies are finally recognizing that data, more than networks, devices, or…

This post will explain what a mapped network drive is in Windows, how to map a network drive, how and why to unmap one, and some general troubleshooting tips to help retain your sanity in even the simplest of implementations. How to map a network drive in Windows 10 or Windows 11 Let me show…

For small and medium-sized businesses, Microsoft Azure is one of the most pivotal and influential suites of services that can drive growth and efficiency like no other. Without requiring a substantial upfront investment in many cases, it’s easy to see why many enterprises are adopting Azure for public cloud, and for IT professionals and administrators…