IT Knowledgebase Articles

In this article, I explain the principles, challenges, and consequences of Data Loss Prevention (DLP). What is Data Loss Prevention? Data Loss Prevention, or DLP as it is often referred to, is a set of policies and technologies that are collectively designed to prevent an organization’s sensitive data from being leaked. How does data leakage…

Security leaders have always had to manage “the next new thing.” The difference now is that the next new thing can take actions. We are entering a phase where the most dangerous failures won’t start with an exploit. They’ll start with a model being convinced to press the wrong button. That is the real shift…

Learning how to triage emails in Outlook effectively is becoming a core productivity skill. Inbox volume continues to rise, and traditional tools such as folders, rules, and flags only go so far. Microsoft 365 Copilot in Outlook introduces AI‑assisted triage that helps you quickly understand what matters, decide what action to take, and move on….

Hyperscalers like Microsoft, Google and Amazon Web Services must manage and maintain millions of servers and datacenter equipment. In this article, I look at why hyperscalers use AI and predictive maintenance to improve uptime and reduce staffing costs. Managing large-scale datacenter environments with predictive maintenance In environments with thousands of servers and complex infrastructure, traditional…

When a user account becomes locked, account lockout event id 4740 is logged on your domain controllers. It is the primary signal administrators rely on to begin troubleshooting. While the event itself is straightforward, interpreting it correctly and using it effectively to identify the true source of a lockout is not always obvious. What is…

In this article, I look at Personally Identifiable Information (PII) and why it’s important to identity and protect it in your organization. What is PII data? Personally Identifiable Information (PII) refers to any information that can be used to identify a specific individual. Types of PII Although all personally identifiable information is linked to a…

IT pros are already using AI to write scripts, summarize logs, and troubleshoot issues. The catch? Most workflows still involve a clumsy relay race: copy text from a remote session, paste it into a chatbot, copy the answer back, then repeat. All while hoping you don’t leak something sensitive into chat history. Marc-André Moreau, CTO…

The focus shouldn’t be just on restoring AD functionality but on restoring trust ensuring the recovered environment is clean, uncompromised, and validated before reconnecting to production. Trust is the new metric for Active Directory Forest recovery Modern day Active Directory (AD) recovery isn’t just about restoring AD; it’s about restoring trust. Active Directory is still…

Businesses everywhere are scrutinizing every new tech expense and Microsoft’s AI-powered Copilot is no exception. Despite the hype around artificial intelligence transforming the workplace, many organizations are pressing pause on rolling out Microsoft 365 Copilot to all their employees. In fact, Microsoft recently revealed that only about 3% of Microsoft 365 users have chosen to…

In this article, I’ll show you how to change passwords for Active Directory users. Passwords are still the primary method of authenticating users in most Active Directory (AD) environments. Although modern identity solutions increasingly rely on multifactor authentication (MFA) and even passwordless technologies, legacy usernames and passwords remain the precarious method in enterprise workflows. Changing…