Teams and Kaizala = Teams+?

with 2 Comments by Tony Redmond

On April 4, Microsoft announced that Kaizala, their mobile chat application, is now available to all Office 365 commercial customers and will be integrating with Teams. On the surface, the two applications target very different user types: Teams takes care of corporate users with Office 365 licenses while Kaizala uses phone numbers as identities. We don't know how the two will meld, but the process will be interesting.