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3CX

3CX Teams Integration

Historically when integrating with Microsoft Teams voice you would need to work with Microsoft to migrate your own telephone numbers to Microsoft and use their calling plans. The other option is to create a direct route, implement your own session boarder controller (SBC) or a hosting provider session boarder controller and then link this to...

Last Update: Apr 16, 2024

Nov 05, 2021
Jason Wynn

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3CX Full Contact Center Solution Adds Voice, Text, and Live Chat

Last Update: Apr 16, 2024

Oct 26, 2022
Jason Wynn

The number of phone calls we make has been decreasing globally over the past several years. And there is a growing trend in using text-based messaging solutions, like WhatsApp, for contacting sales and support teams. This post is sponsored by 3CX Omnichannel is a term used within eCommerce and retail to define a business strategy…

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