Microsoft will soon integrate its AI-powered Security Copilot into the Surface Management Portal.
Published: Jan 30, 2025
Key Takeaways:
Microsoft has announced the upcoming integration of its Security Copilot into the Surface Management Portal, offering customers access to the AI-powered chatbot in public preview starting on February 24. This new feature aims to enhance device management with advanced AI capabilities for IT administrators.
The Surface Management Portal is a centralized platform integrated into the Microsoft Intune Admin Center. It lets IT admins manage and monitor Surface devices within their organizations. The portal helps to gain insights into device compliance, support activity, and warranty coverage.
Microsoft first announced Security Copilot back in March 2023. It’s an AI-powered solution that allows security teams to get the latest information on security incidents, summaries of threats, and more. Security Copilot offers integration with various Microsoft security products (like Microsoft Intune, Microsoft Sentinel, and Microsoft Defender), as well as third-party services.
“Security Copilot combines the power of natural language conversations and generative AI to simplify and enhance the device management experience. This integration unlocks the ability to leverage advanced AI capabilities directly within the Surface Management Portal, making it easier to troubleshoot issues, access relevant information, and ensure the security of all Surface devices,” explained Nancie Gaskill, General Manager for Surface.
The new Security Copilot integration will allow IT administrators to quickly resolve specific device issues and summarize warranty information. They can also manage support tickets and service orders related to the Surface devices within their organization. These new capabilities will help to reduce the time and effort required for routine maintenance tasks. It helps to streamline the management process and boosts overall efficiency.
Microsoft has been testing the new Security Copilot integration with the Surface Management Portal in private preview with select customers. This feature should help businesses to better understand and mitigate potential security threats. This proactive approach helps in maintaining a robust security posture and reducing the risk of cyber attacks.
In related news, Microsoft has announced new Intel-powered Surface Laptop 7 and Surface Pro 11 for Business customers. The company has also detailed several new capabilities coming to Surface Hub 3, and we invite you to check out our separate post for more details.