Windows Client OS

NYPD Forced to Replace 36,000 Windows Phones After Microsoft Abandons Support

We have known for some time that Windows Phone was on its way out. After Microsoft began axing new devices, no longer updating older phones to Redstone 3 and not even mentioning its name in its earning statements anymore, the end of the road is here. But for those who made big bets on the devices, like the NYPD, this is a major problem.

A 36,000 Windows Phones problem. As part of the NYPD’s $160 million mobility initiative, they deployed Windows Phones to their officers which are no longer supported by Microsoft; the phones use nearly a dozen custom-engineered apps that now must be ported to iOS.

The report comes from the NYPost who cites multiple sources and with 36,000 devices needing to be replaced, the upgrades will not come cheap; the phones were running Windows Phone 8.1

Sponsored Content

Read the Best Personal and Business Tech without Ads

Staying updated on what is happening in the technology sector is important to your career and your personal life but ads can make reading news, distracting. With Thurrott Premium, you can enjoy the best coverage in tech without the annoying ads.

Microsoft is usually known for having exceptional support for enterprise customers and this burn of the NYPD is not typical of their standard business practices. That being said, for the millions that were spent on these phones, Lumia 830s and 640XLs, the devices are no longer serviceable for the NYPD and now must be replaced at taxpayer expense.

Delta also uses Windows Phones on their planes for in-flight purchases, I wonder if they will be dropping support for the devices in the near future as they also run Windows Phone 8.1.

Those who used Windows Phone will know that there was nothing wrong with the fundamental platform but the third-party support is what hampered its growth. Unfortunately for Microsoft, they have missed-out on the smartphone market and now find themselves trying to form a strategy around apps and services on competing platforms.

Related Topics:

BECOME A PETRI MEMBER:

Don't have a login but want to join the conversation? Sign up for a Petri Account

Register
Comments (0)

Leave a Reply

Brad Sams has more than a decade of writing and publishing experience under his belt including helping to establish new and seasoned publications From breaking news about upcoming Microsoft products to telling the story of how a billion dollar brand was birthed in his book, Beneath a Surface, Brad is a well-rounded journalist who has established himself as a trusted name in the industry.

Download this eBook!

External Sharing and Guest User Access in Microsoft 365 and Teams

his eBook will dive into policy considerations you need to make when creating and managing guest user access to your Teams network, as well as the different layers of guest access and the common challenges that accompany a more complicated Microsoft 365 infrastructure. The eBook will also outline some of the major decision points across four general-purpose guest access policy scenarios for how an organization can set this up with standard licensing.

Download Now

Sponsored By