Windows Client OS

NYPD Forced to Replace 36,000 Windows Phones After Microsoft Abandons Support

We have known for some time that Windows Phone was on its way out. After Microsoft began axing new devices, no longer updating older phones to Redstone 3 and not even mentioning its name in its earning statements anymore, the end of the road is here. But for those who made big bets on the devices, like the NYPD, this is a major problem.

A 36,000 Windows Phones problem. As part of the NYPD’s $160 million mobility initiative, they deployed Windows Phones to their officers which are no longer supported by Microsoft; the phones use nearly a dozen custom-engineered apps that now must be ported to iOS.

The report comes from the NYPost who cites multiple sources and with 36,000 devices needing to be replaced, the upgrades will not come cheap; the phones were running Windows Phone 8.1

Sponsored Content

What is “Inside Microsoft Teams”?

“Inside Microsoft Teams” is a webcast series, now in Season 4 for IT pros hosted by Microsoft Product Manager, Stephen Rose. Stephen & his guests comprised of customers, partners, and real-world experts share best practices of planning, deploying, adopting, managing, and securing Teams. You can watch any episode at your convenience, find resources, blogs, reviews of accessories certified for Teams, bonus clips, and information regarding upcoming live broadcasts. Our next episode, “Polaris Inc., and Microsoft Teams- Reinventing how we work and play” will be airing on Oct. 28th from 10-11am PST.

Microsoft is usually known for having exceptional support for enterprise customers and this burn of the NYPD is not typical of their standard business practices. That being said, for the millions that were spent on these phones, Lumia 830s and 640XLs, the devices are no longer serviceable for the NYPD and now must be replaced at taxpayer expense.

Delta also uses Windows Phones on their planes for in-flight purchases, I wonder if they will be dropping support for the devices in the near future as they also run Windows Phone 8.1.

Those who used Windows Phone will know that there was nothing wrong with the fundamental platform but the third-party support is what hampered its growth. Unfortunately for Microsoft, they have missed-out on the smartphone market and now find themselves trying to form a strategy around apps and services on competing platforms.

Related Topics:

BECOME A PETRI MEMBER:

Don't have a login but want to join the conversation? Sign up for a Petri Account

Register
Comments (0)

Leave a Reply

Brad Sams has more than a decade of writing and publishing experience under his belt including helping to establish new and seasoned publications From breaking news about upcoming Microsoft products to telling the story of how a billion dollar brand was birthed in his book, Beneath a Surface, Brad is a well-rounded journalist who has established himself as a trusted name in the industry.
External Sharing and Guest User Access in Microsoft 365 and Teams

This eBook will dive into policy considerations you need to make when creating and managing guest user access to your Teams network, as well as the different layers of guest access and the common challenges that accompany a more complicated Microsoft 365 infrastructure.

You will learn:

  • Who should be allowed to be invited as a guest?
  • What type of guests should be able to access files in SharePoint and OneDrive?
  • How should guests be offboarded?
  • How should you determine who has access to sensitive information in your environment?

Sponsored by: