- Microsoft’s recent updates to the Search Analytics reports expand coverage to include applications like Microsoft Teams, Outlook, and Windows Search.
- The enhanced user analytics capabilities enable IT admins to validate key metrics for active and inactive end users.
- The improved user analytics capabilities are expected to become generally available in late November.
Microsoft has announced some updates for the Search Analytics reports in the Search & Intelligence Admin Center. The user analytics improvements expand coverage to all search applications, spanning platforms such as Microsoft Teams, Outlook, and Windows Search.
Microsoft Search Usage Reports provide valuable insights into user interactions with the search capabilities in Microsoft 365. The feature lets IT admins analyze search patterns over time to discover trends, detect changes in user behavior, and optimize the search experience as needed. The Microsoft Search Usage Reports page provides search data through user analytics, query analytics, connection analytics, and answer analytics reports.
“You will have a better opportunity to analyze search adoption and search activity in regions, departments and occupations across all your search applications. Query Analytics is available in the Search & Intelligence Admin Center and require Tenant Admin, Search Admin or Search Editor roles,” the company explained in a message on the Microsoft 365 admin center.
Microsoft notes that the new user analytics improvements enable IT admins to validate key metrics for end users who actively engage in searches as well as those with no user activity. These improvements also aim to simplify the monitoring of user engagement and the distribution of search activity across all applications.
Additionally, IT admins can use the filters to identify adoption gaps for select search applications, departments, and regions. These detailed insights assist in making informed decisions about organizing training sessions for employees within an organization.
Microsoft started rolling the user analytics improvements to commercial customers earlier this month. The company expects to make this capability generally available in late November. If you’re interested, you can find more details about usage analytics on this support page.