Microsoft Intune Gets New Alerts to Streamline Windows Update Tracking
Published: Sep 19, 2024
Key Takeaways:
- Microsoft Intune has introduced two new alerts designed to help IT admins identify and resolve device update issues.
- These alerts provide detailed information about devices that aren’t sending diagnostic data or don’t meet minimum OS build requirements.
- Microsoft says IT admins must ensure proper device configuration for sending diagnostic data.
Microsoft has introduced two new alerts for Windows updates in Microsoft Intune. These new alerts are designed to give administrators insights into device management and help ensure that devices are updated and functioning correctly.
Microsoft emphasizes the importance of administrators having a clear and accurate view of all devices within an organization. Windows diagnostic data plays a key role in tracking each device’s progress during deployment, identifying any issues, and triggering alerts. These alerts offer detailed insights into what may be preventing devices from updating properly.
The DeviceDiagnosticDataNotReceived alert is designed to flag devices that aren’t sending diagnostic data, causing their status to be inaccurately reported. This issue can stem from various factors, including incorrect diagnostic data configuration, lack of configuration for sending diagnostic data, or blocked network endpoints.
“The DeviceDiagnosticDataNotReceived alert does not mean that the device is incapable of installing the updates offered to it. The report simply cannot represent the true state of the device since it’s dependent on receiving diagnostic data from the device,” Microsoft explained.
The MinimumOSBuildNotMet alert allows IT admins to track devices that don’t meet the minimum servicing requirements for report enrollment. These devices may not function properly and could miss critical updates if the requirements aren’t met.
Integration with Microsoft Intune reporting
In Microsoft Intune, administrators can find these new alerts in the main status report and failure reports. The alerts are also available in the Azure Workbook overview tab within Windows Update for Business reports.
Microsoft advises IT admins to ensure that devices with these alerts are correctly configured to send Windows diagnostic data. This requires administrators to confirm that certain settings are configured correctly, including default Windows diagnostic data settings, Intune diagnostic data settings, Group Policy settings, Configuration Manager co-management, as well as OneSettings service.