Microsoft 365 Copilot Gets New Agentic Experiences, Copilot Cowork Preview, and More

Microsoft announced today a new series of updates coming to Microsoft 365 Copilot. The main changes include Copilot Work, expanded agentic experiences across Microsoft 365 apps, an improved Copilot Chat experience, and much more.

This third wave of Microsoft 365 Copilot features is focused on advancing AI in the workplace. Microsoft highlighted that it’s moving beyond simple AI assistance toward agentic capabilities that can take actions and complete multi‑step workflows autonomously.

“These announcements come as our customers across industries are already seeing the value of Microsoft 365 Copilot. Microsoft recently delivered its strongest quarter yet with Copilot, with paid seats growing more than 160% year over year and daily active usage up ten times, as customers increasingly make Copilot a core part of everyday work. Expansion is also accelerating as the number of customers deploying Copilot at significant scale — more than 35,000 seats—tripled year over year,” Microsoft explained.

Copilot Cowork

This new Copilot Cowork feature is built with Anthropic that can manage end‑to‑end tasks such as preparing for customer meetings by creating presentations, gathering financials, sending emails, and scheduling prep time. This agentic capability will be available for commercial customers as a research preview through the Frontier program later this month.

New agentic experiences

Microsoft is expanding new agentic experiences for Microsoft 365 Copilot across Word, Excel, PowerPoint, and Outlook. This release also introduces an enhanced experience in Copilot Chat, allowing users to generate and refine content and build their own agents directly within the workspace.

Additionally, Microsoft has introduced support for Claude and new OpenAI models in Copilot Chat. These capabilities are currently available for commercial customers through the Frontier program.

Microsoft Agent 365 is set for general availability

Microsoft Agent 365, which launched in preview in November, will become generally available on May 1. This service is designed to help businesses securely deploy and organize AI agents. It provides dashboards that show how AI agents operate across an organization.

Additionally, Microsoft Agent 365 lets businesses assess performance and behavior, identify risks, and enforce security policies. It provides a central agent inventory, detailed usage and performance insights, risk signals from Defender, Entra, and Purview, and configurable security policy templates. Microsoft Agent 365 will be available for commercial customers priced at $15 per user per month.

New Microsoft 365 E7 Frontier Worker Suite

Last but not least, Microsoft is also making the new Microsoft 365 E7 Frontier Worker Suite generally available on May 1. It will provide AI-powered experiences across emails, documents, meetings, spreadsheets, and business apps. This subscription will also offer the observability and governance capabilities required to manage AI in enterprise environments.

The Microsoft 365 Enterprise 7 plan will include Microsoft 365 Copilot and Agent 365, as well as Microsoft Entra Suite and Microsoft 365 E5 with advanced Defender, Entra, Intune, and Purview security capabilities. It will be priced at $99 per user per month, and you can learn more about Microsoft 365 Enterprise 7 on this support page.