Sponsored IT content provided by SolarWinds
Remote support software is no longer an optional tool for SysAdmins, it’s a necessity. DameWare®, part of the SolarWinds® family, offers affordable, easy to use remote support tools that let you provide IT support across multiple locations and in a mixed-OS environment.
With DameWare Remote Support, you can support 1,000s of end-users without having to leave your desk. Its remote capabilities save you time by allowing you to complete Windows® administration tasks and quickly troubleshoot Windows, Mac OS® X, and Linux® computers – all from the convenience of your DameWare Remote Support console. Best of all, DameWare is priced per admin instead of per managed computer, making it easy to afford.
DameWare Remote Support software lets you provide remote tech support by taking control of an end-user’s computer. With DameWare’s remote control software, you can troubleshoot problems as if you were standing over the end-user’s shoulder. DameWare’s remote support tools let you:
DameWare Remote Support allows you to manage your distributed Windows environment with its remote administration tools. You can do everything remotely—reboot computers, view and clear event logs, start a remote console, and administer Windows services.
DameWare Remote Support lets you manage and update Microsoft Active Directory® (AD) domains. Its set of Active Directory management tools lets you add, delete, and update AD objects such as Organizational Units (OUs), Containers, Users, Groups, and Computers. It also supports managing extended attributes such as photo, logo, and employee ID.
DameWare Remote Support also lets you remotely export Active Directory users and configurations from Windows computers. You can export information about disk drives, printers, services, network shares, software, and much more. All information is available in common formats including XML and CSV.
DameWare Remote Support includes all the tools you need to provide comprehensive remote tech support to all of your end-users, wherever they’re located. You can remotely administer Windows computers and control the desktops of Windows (including Windows 8), Linux, and Mac OS X systems—without ever having to leave your desk. Remote tech support has never been easier.