Rabia Noureen

Microsoft has introduced new Copilot features in Dynamics 365 Customer Service, improving the way customer service agents interact with their clients. These enhancements allow agents to ask questions in natural language, draft personalized email responses, and monitor Copilot usage across an organization. “Copilot provides real-time, AI-powered assistance to help customer support agents solve issues faster…

Microsoft is set to introduce a new time management feature in Microsoft Outlook. This update will allow users to retain declined events, helping Outlook show declined meetings within their calendars, offering a streamlined solution for easily viewing and tracking information related to these events. Currently, when events are declined, they are relocated to the Deleted…

Qualcomm has just kicked off its Snapdragon 2023 Summit in Hawaii, and the company announced the new Snapdragon X Elite chip designed from the ground up for high-end Windows on Arm PCs. Snapdragon X Elite multi-threaded performance The Snapdragon X Elite features the custom integrated Oryon CPU and Qualcomm claims that it offers 2x better…

Microsoft has introduced support for Microsoft Entra ID and Microsoft Intune in its Windows LAPS solution. This update enables organizations to easily configure local administrator password policies in Entra LAPS to protect Windows devices against cyberattacks. Microsoft started rolling out Windows Local Administrator Password Solution (Windows LAPS) in April 2023. The solution replaces the legacy…

Microsoft Syntex has announced several new capabilities to improve content management and discovery for Syntex pay-as-you-go customers. The major highlights include Syntex taxonomy tagging and image tagging, extended support for optical character recognition (OCR), and much more. Microsoft Syntex is a service that uses AI and machine learning to find, organize, and classify documents in…

Microsoft Teams Premium is getting a new update with a suite of new features to improve the meeting and collaboration experience. From AI-enhanced meeting recaps to advanced engagement analytics and more customizable control for IT admins, these additions promise to streamline communication for organizations. Microsoft Teams Premium is an add-on license that provides AI-powered capabilities…

Microsoft recently unveiled updates to the default retention period for activity logs in Microsoft Purview Audit. This change is designed to enable organizations to access historical audit log data for longer periods, helping them better investigate security breaches and related incidents. Microsoft Purview Audit is a service that allows organizations to search for audit records…

Microsoft is taking cybersecurity to the next level with its expansion of Microsoft Security Copilot. The company has launched the Security Copilot Early Access Program, allowing cybersecurity professionals to detect potential threats, assess risk exposure, and fortify their defences against security breaches. What is Microsoft Security Copilot? Microsoft Security Copilot launched in private preview back…

Microsoft has announced a new security tool that enables IT admins to clean up their Azure role-based access control (RBAC) permissions. The AuthorizationResources table, which is available via Azure Resource Graph (ARG), allows organizations to efficiently manage Azure access control permissions, optimize role assignments, and enhance security. The AuthorizationResources table helps administrators to monitor the…

The Microsoft Teams admin center has introduced a new feature – rule-based monitoring alerts – aimed at simplifying the task of monitoring and addressing potential call quality issues within Teams meetings. The new capability eliminates the requirement for manual intervention, as it proactively notifies administrators when quality problems emerge during ongoing meetings. The Teams Admin…

Microsoft has announced the release of version 5.7.0 of the Microsoft Teams PowerShell module. This release introduces several new features aimed at providing IT administrators with enhanced control over user management, reporting, and adherence to organizational policies, among other improvements. Microsoft Teams PowerShell module is a set of cmdlets that enables IT admins to manage…

Microsoft has acknowledged a new issue that is currently affecting Windows Server 2022 and Windows Server 2019. Found in the latest Patch Tuesday updates released on October 10, this new bug breaks virtual machines (VMs) running on Hyper-V hosts. Specifically, Microsoft says that users might notice that the virtual machines fail to start or are…