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Latest Windows Server 2022 Update Breaks Google Chrome and Apps for Some Users

Key Takeaways:

The latest Windows Server 2022 update appears to break popular browsers and apps, leading to blank screens and loading errors.

Users have reported issues related to the graphics subsystem, causing browsers to fail to open or start as a blank white box.

Microsoft has not acknowledged the bug, and there is no information on when a fix will be available for Windows Server 2022 machines.

Microsoft’s latest update for Windows Server 2022 has inadvertently caused problems for users trying to browse the web. The KB5034129 update seems to be breaking popular browsers like Google Chrome, leading to blank screens and loading errors.

Microsoft released the KB5034129 update for Windows Server 2022 on January 9, 2024. This release fixed an issue that was previously preventing users from signing in to hybrid join devices that are not connected to the Internet. The update also fixed a bug that affected the Windows Local Administrator Password Solution (Windows LAPS) and certain network functions on VMs.

In a Reddit thread, several users have reported that the latest Windows Server 2022 update has broken their web browsers and apps, including Google Chrome, Microsoft Edge, Mozilla Firefox, and the Windows Snipping Tool. The problem is apparently related to the graphics subsystem and is causing the browser to either fail to open or start as a blank white box. Users who tried to update Google Chrome or run it without hardware acceleration have encountered similar issues.

“The issue is Chrome opens to a blank screen. Enabled logging and it showed a GPU failed to load error. I tried updating VMWare Tools to update the graphic card, Latest Chrome Beta, full chrome reinstall. Nothing fixed the issue,” a Windows Server user wrote on Reddit.

Microsoft yet to address Chrome crashes affecting Windows Server 2022

As of this writing, Microsoft has not yet acknowledged the bug, and there is no information on when a fix will be available for Windows Server 2022 users. According to reports, some IT administrators were able to fix the issue by uninstalling the update or modifying the Windows registry on affected machines.

Keep in mind that removing a security update could make the system vulnerable to cyberattacks. Moreover, modifying the Registry may potentially render a Windows installation completely unstable or unusable.