Exploring the Office 365 Substrate

by Tony Redmond

The Office 365 Substrate is a poorly understood part of Microsoft's Cloud Office system. The substrate is a critical part of enabling services that run across different applications like Exchange Online, SharePoint Online, Teams, and so on. Functionality like search, information protection, data governance, and eDiscovery is a lot harder when you have multiple moving parts. The substrate gives cohesion and coherence to what could otherwise be a tangled mess.

Bringing Intelligence to the Office 365 Substrate

by Tony Redmond

Artificial intelligence is of major interest to Microsoft right now, so it really shouldn't be a surprise that Jeffrey Snover, one of their technical chiefs, is now heading the charge to bring AI to the Office 365 substrate. Quite what this means for the internal operations of Office 365, applications and clients, and customers is to be seen, but some interesting times lie ahead in the evolution of Office 365.