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Microsoft Releases Optional Update to Fix Remote Desktop Bug in Windows 11

Microsoft has released a new optional patch to fix a bug that caused the Remote Desktop application to crash on Windows 11. The company was previously affecting users running Windows 11 version 22H2 (also known as the Windows 11 2022 Update) on their systems.

According to Microsoft, several users reported that the Remote Desktop app stops responding while establishing a connection via a Remote Desktop gateway or Remote Desktop Connection Broker. Microsoft says that the problem affects enterprise customers and it shouldn’t impact most home users.

“This issue can be observed when the client is at the “Loading virtual machine” or “Configuring remote connection” steps, and might occur regardless of the OS version installed on the remote computer. In some cases, the error message “Your Remote Desktop Services session has ended” can appear. If the application becomes unresponsive, it might need to be terminated using Windows Task Manager,” the company explained on the Windows Health Dashboard.

Last week, Microsoft rolled out the KB5022360 preview cumulative update to address the Remote Desktop freezing problem on Windows 11 PCs. This release should also fix a bug with select languages that use multibyte character sets, including Chinese, Korean, and Japanese.

Latest update fixes issues with Windows Server 2022 domain controllers

Microsoft mentioned in the release notes that the latest update addresses a bug that caused Windows Server 2022 domain controllers (DCs) to stop working when processing Lightweight Director Access Protocol (LDAP) requests. This update also includes fixes for issues affecting the Domain Name System (DNS) suffix search list, searchindexer.exe, and firmware Trusted Platform Modules.

Microsoft says users can install this optional patch by heading to the Windows Update section of the Windows 11 Settings app. As usual, the bug fixes and improvements in this patch will also be included in the February 2023 Patch Tuesday updates. So, it’s fine to wait for a couple of days if you have yet to encounter the aforementioned problems.

by Rabia Noureen
Jan 30, 2023

Rabia comes from a solid IT background and has been writing professionally about Microsoft products and other technology for four years. Rabia has also written for OnMSFT.com as well as Windows Report. She is always up to date on the latest trends in...

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