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Greg Stuart provides some excellent study ideas and resources for those looking to take the VCP5 exam in this post. Inside, Greg covers where to begin, specific tips, and provides a large list of exam resources.

Sean Wilkins returns for his second CCNP TSHOOT exam prep article. In this post, Sean discusses basic trouble shooting procedures by providing a nice step-by-step outline from the start, defining the problem, to actually solving the problem. Like his previous post on troubleshooting techniques, this is a great article for anyone looking to pass the CCNP TSHOOT exam.

Windows 8 Developer Preview has been downloadable from Microsoft for a few weeks now. In this Article Peter Bruzzese walks through how to install Windows 8 Developer Preview and how to navigate around the new Metro UI.

In this first part of his two part series, Joe Rinehart goes over basic system maintenance of a wireless LAN system and its components including the Wireless LAN Controller, Access Point, and the Wireless Control System. From there, Joe explains a proven troubleshooting model that efficiently helps diagnose and ultimately solve issues on the LAN.

There are several approaches and techniques that systems are troubleshooted and they can all work well. Which one you chose can come down to personal preference or be dependent on the nature of the issue. In this article, Sean Wilkins goes over several of these approaches. This is a great article for those about to take the CCNP TSHOOT exam.

In this article, Sean Wilkins discusses the several diagnostic tools included with Cisco IOS. These tools simplify the diagnosis and troubleshooting of any network issue. This article is an excellent read for anyone that is prepping for the CCNP TSHOOT exam.

The following article explores the puzzling situation in which an external disk drive behaves as if it is “Read Only” but there is no indication in the Windows UI that indicates this is the case. A walk-through is provided to troubleshoot and ultimately provide a solution to this situation.

In the 2nd of this two part series, Rhonda Layfield continues her tutorial of Microsoft Network Monitor. In this installment, learn how to make sense of and get the most information out of the data that Microsoft Network Monitor captures from the network.

Backing up virtual machines presents different challenges than backing up physical machines. Ignoring these challenges may lead to an incomplete or even failed backup even though it may not be apparent until you try and restore the backup. This brief article goes over these important considerations and will help you make sure your VM backups are complete.

In the event that you have a VM that hangs and becomes unresponsive and it resides on a host machine with other VMs that are running fine, simply restarting the host machine is not an option. In this article, learn alternative methods to killing a hung VM without interfering with other healthy VMs.

In the first of this two part series on Microsoft Network Monitor, Rhonda Layfield walks you through the basics behind Network Monitor, how it works, and how you can most effectively use it.

There are times when you may need to manipulate a virtual machine and it could be valuable to know the VM’s process ID. If, for example, the VM has become unresponsive, knowing the process ID could help in closing the VM without interrupting another VM on the same host machine. This brief article will show you how to obtain a VM’s process ID and GUID.