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Tony Redmond

Petri Contributor

Tony Redmond has written thousands of articles about Microsoft technology since 1996. He covers Office 365 and associated technologies for Petri.com and is also the lead author for the Office 365 for IT Pros eBook, updated monthly to keep pace with change in the cloud.

LATEST

Microsoft’s Flawed Plan to Auto-Generate Office 365 Groups for Managers

Last Update: May 24, 2025

Microsoft plans to auto-generate Office 365 Groups for managers to enable them to collaborate better with employees. Sounds good, until you realize that the reporting relationships stored in Azure Active Directory drive the process. And we all know how reliable that information really is.

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Why Contacts Are a Problem for the Outlook Apps

Last Update: Nov 19, 2024

My transition to an iPhone is fine and I have mastered Outlook for iOS. That is, except for Contacts, which are a problem because Outlook must obey Apple’s rules. And I won’t even discuss searching.

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Teams: Seeking a More Perfect State of Chatty Conversations

Last Update: Nov 19, 2024

The Microsoft Teams application is now generally available. Lots has been done to improve Teams since its preview release and Microsoft has made many good updates. Some edges remain for Microsoft to work on, but Teams is now more than a valid competitor for Slack in the chat-based collaboration market.

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AvePoint Introduces Backup for Office 365 Groups (Well, Outlook Groups)

Last Update: Nov 19, 2024

Backup vendors have been slow to move from an on-premises view of data. Office 365 applications form a software parts bin used to build new apps and backup and restore is more complex. AvePoint now supports backup and restore of Outlook Groups. One step forward…

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IBM Patents Email Autoreply and Then Backs Down

Last Update: Jul 29, 2025

The U.S. patent office granted IBM a patent in January that seems to cover email auto-reply. The only problem is that auto-replies existed a long time before IBM claimed to have invented them. But it’s all good now.

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Office 365 License Management Made Easy with Azure AD Groups

Last Update: Nov 19, 2024

Microsoft has introduced a new feature into public preview to allow Office 365 tenants to manage license allocations to users via membership of security or Office 365 Groups. It is not a full-blown license management system by any means, but it will help small to medium companies get more from their Office 365 licenses.

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Why Outlook for iOS Sometimes Downloads Mail Slower Than You Expect

Last Update: Nov 19, 2024

Changing from one mobile platform to another can be interesting. I went from Windows 10 Mobile to iOS and so far, no major damage is done. Some interesting differences exist in how Outlook for iOS and Outlook mobile synchronize email to devices. I wanted to learn more, so I poked and found out why the differences exist.

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How Exchange Online Protection Dynamic Delivery Works Inside Office 365

Last Update: Nov 19, 2024

Microsoft introduced the Safe Attachments feature as part of its Advanced Threat Protection (ATP) offering in 2015. ATP is an option for Exchange Online Protection (EOP). It is included in the Office 365 E5 plan and can be licensed as an add-on for $2/user per month for other Office 365 plans. Now Safe Attachments can handle dynamic delivery and the improvement is noticeable.

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Outlook.com and Exchange Online: Two Services and a Common Infrastructure

Last Update: Sep 04, 2024

Microsoft has moved 400 million Outlook.com mailboxes to an Office 365 infrastructure. Outlook.com mailboxes are now powered by Exchange Online and exploit other parts of the infrastructure like EOP. It’s a good change from a engineering and economic perspective.

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Microsoft Gets Excited About Third-Party Extensions for Teams

Last Update: Nov 19, 2024

Microsoft has intensified its competition with Slack by making the Teams platform more attractive for developers. New Bots and deep link capabilities are now available. Meantime, Microsoft also says that they will enable Teams for all Office 365 business tenants.

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Lurking Challenges for Teams and Planner

Last Update: Nov 19, 2024

Teams and Planner are excellent examples of new functionality that Microsoft can create using the toolkit of parts that exist within Office 365. The two applications have excited and delighted customers since their announcement, but the applications are not yet complete. Some challenges exist that Microsoft really needs to take on to round out functionality and capabilities.

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Office 365 Secure Score Analyzes Tenant Security

Last Update: Jul 29, 2025

Microsoft offers Office 365 administrators the opportunity to measure the security of their tenant against standard benchmarks set by Microsoft. Despite some glitches, the Secure Score service is a worthwhile and useful tool.

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