John O'Neill Sr.

Windows 8 provides several ways to shut down the OS, but they aren’t immediately obvious to new users. John O’Neill Sr. walks us through the new shut-down options.

Is your iTunes library in the Lost & Found? John O’Neill, Sr. walks you through an easy and pain-free way of transferring your old info to a new device.

Worried about the cost of unfettered data roaming on your iOS device? John O’Neill Sr. serves up some tips to help you avoid stress and save money.

Microsoft has officially announced that they will be offering a Microsoft designed and branded Windows 8 tablet this fall, called the Surface. In this post, IT veteran John O’Neill Sr. discusses the pros and cons of the Surface, and how it compares to the iPad. Will the Surface make a difference in the tablet world? Find out.

The disaster recovery process for an iPad is fairly easy and can be broken down into three phases. Backing up the data is part of phase 1 and is the focus of this article by IT veteran John O’Neill Sr. He will cover the remaining phases, which include wiping and restoring the device, in the next couple articles in this series.

With iOS devices everywhere and new versions of the OS being released a couple times a year, you may be looking for a quick way to manually update your device. In today’s post by John O’Neill Sr., you will learn how to upgrade a device by specifying a specific iOS file.

John O’Neill Sr. demonstrates how to save time (and possibly your sanity) when connecting multiple devices to an email system, by showing how to create an Exchange ActiveSync Configuration Profile for your iPhone or iPad. In future articles, he will cover how to add additional functionality to your iOS device configuration profiles.

In this post, John O’Neill Sr. takes you through a new and easier way to configure your iPhone or iPad, using Apple’s (free!) innovative iPhone Configuration Utility tool. Learn what a configuration profile is, and how to use the iPhone Configuration Utility to create a basic iOS configuration profile.