IT Knowledgebase Articles

The following article explores the puzzling situation in which an external disk drive behaves as if it is “Read Only” but there is no indication in the Windows UI that indicates this is the case. A walk-through is provided to troubleshoot and ultimately provide a solution to this situation.

In the 2nd of this two part series, Rhonda Layfield continues her tutorial of Microsoft Network Monitor. In this installment, learn how to make sense of and get the most information out of the data that Microsoft Network Monitor captures from the network.

Backing up virtual machines presents different challenges than backing up physical machines. Ignoring these challenges may lead to an incomplete or even failed backup even though it may not be apparent until you try and restore the backup. This brief article goes over these important considerations and will help you make sure your VM backups are complete.

In the event that you have a VM that hangs and becomes unresponsive and it resides on a host machine with other VMs that are running fine, simply restarting the host machine is not an option. In this article, learn alternative methods to killing a hung VM without interfering with other healthy VMs.

In the first of this two part series on Microsoft Network Monitor, Rhonda Layfield walks you through the basics behind Network Monitor, how it works, and how you can most effectively use it.

There are times when you may need to manipulate a virtual machine and it could be valuable to know the VM’s process ID. If, for example, the VM has become unresponsive, knowing the process ID could help in closing the VM without interrupting another VM on the same host machine. This brief article will show you how to obtain a VM’s process ID and GUID.

In part 1 of our Intro to Desktop Virtualization, Elias Khnaserwent over what Desktop Virtualization is and why it’s being used. In the 2nd part of this 3 part series, Elias takes a closer look into the different types of desktop virtualization and why you might want to chose one over the other.

David Davis explains an exciting feature with VMware’s new vSphere 5 that allows you to manage your vSphere environments through an iPad with the new VMware vSphere Client for iPad. David explains how to set up the client on your machine and iPad. After reading this article, you’ll be managing your virtual machines from a sunny beach in no time.

In this first of three posts, Elias Khnaser introduces Citrix XenDesktop 5, explains what Desktop Virtualization is and why it is becoming more prominent.

In this second part of Tom Finnis’ article on deploying printers on your network he explains how to assign your printers to specific users and computers using Group Policy and the Active Directory. He also covers in depth how to avoid the most common problem encountered, the lack of built-in support for GPO printer deployment in Windows XP