Microsoft has announced its plans to roll out a new Advanced Management Suite in March 2023. The cloud-based Microsoft Intune Premium Suite is a cost-effective premium endpoint management plan, which will include Endpoint Privilege Management, Remote Help, Microsoft Tunnel for Mobile App Management as well as advanced endpoint analytics capabilities, with support for more features to be added in the following months.
“The capabilities delivered within the Intune Premium Suite will allow organizations to centralize and consolidate the tools they use to provide remote assistance, remove the risks of local admin users, support a BYOD device model with secure access for unenrolled mobile devices, improve the health and performance of Windows endpoints, and reduce the complexity and effort of app deployments and updates,” the company explained.
The Microsoft Intune Premium Suite will improve the Remote Help solution that launched on Windows in April. These include a new ServiceNow integration, improved compliance messaging, enhanced elevation, and support for Android devices. This release will also enable IT admins to hear audio from the employee while providing remote assistance.
In early 2023, Microsoft is also introducing a new Endpoint privilege management solution in public preview. The service will automatically manage and elevate standard users’ permissions to admin status to let them perform specific tasks on Windows cloud-connected and co-managed endpoints.
For instance, employees will be able to install applications, printers, and other peripheral devices. Microsoft Endpoint privilege management will be available as an add-on for existing Intune subscribers and as a part of the Intune Premium Suite.
Microsoft Tunnel for mobile application management (MAM) will let users securely access on-prem apps and resources on their unmanaged Android and iOS devices. This capability will eliminate the need for device enrollment and help to reduce costs. Microsoft Tunnel for MAM will be available as an add-on for existing customers in January, and it will also be bundled with the Intune Premium Suite in March 2023.
Microsoft is adding several new advanced analytics capabilities to its Intune Premium Suite, including anomaly detection. The feature will leverage AI to automatically notify IT admins about potential problems, such as hardware failures, app crashes, unexpected reboots, and more. Anomaly detection will help administrators proactively mitigate critical issues that could disrupt operations.
Last but not least, the Microsoft Intune Premium Suite will let IT admins manage, configure, and protect specialty devices such as RealWear. The service will also bring a comprehensive catalog of apps and make it easier for administrators to patch third-party apps automatically.
Going forward, Microsoft plans to add support for multiple managed accounts to let employees use one device across different organizations. The Intune Premium Suite will also get advanced cloud certificate management support, though there is no ETA yet.
Microsoft’s new Advanced Management Suite will be available for all enterprise customers with a Microsoft Intune subscription (including Microsoft 365 E3 and E5). The company recommends organizations to contact Microsoft partners to asses their specific business needs. If you’re interested, you can head to the Endpoint Manager admin center to learn more about the new premium add-ons features and manage user license status.